Client Administrator - Loan Agency

ABOUT FIDOSTRA

Fidostra is an independent provider of loan agency, security trustee and transaction administration services for institutional financing and capital markets transactions.

We support clients and transaction parties through structured coordination, accurate information flows and disciplined execution throughout the lifecycle of a mandate.

ROLE OVERVIEW

Fidostra is seeking a Client Administrator to support the administration of loan agency mandates and institutional financing transactions.

The role combines transaction administration, document management, deadline monitoring and regular communication with borrowers, lenders, legal advisers and other transaction parties. You will help ensure that transaction records remain complete, information is distributed accurately and operational processes are handled in accordance with the relevant finance documents and Fidostra’s internal procedures.

This is an execution-focused position requiring strong organisation, attention to detail and consistent follow-through. The role operates within defined review, approval and escalation processes.

KEY RESPONSIBILITIES

• Support the establishment and ongoing administration of loan agency mandates and institutional financing transactions.
• Maintain transaction records, contact details, lender information, document repositories and internal case trackers.
• Review finance documents and prepare concise summaries of relevant administrative provisions, deadlines and operational requirements.
• Coordinate the receipt, review and distribution of notices, reports, certificates and other transaction communications.
• Support operational processes relating to drawdowns, interest periods, repayments, prepayments, fees, waivers, amendments and other transaction events.
• Monitor contractual deadlines, reporting dates and outstanding deliverables and follow up with the relevant transaction parties.
• Liaise professionally with borrowers, lenders, legal advisers and other counterparties to obtain information and resolve administrative queries.
• Assist with lender communications, consent processes and the maintenance of lender and participation records.
• Support the preparation of transaction reports, status updates and management information.
• Identify missing, inconsistent or potentially material information and escalate matters in accordance with internal procedures.
• Support client onboarding, KYC reviews and conflict-management processes relating to new and existing mandates.
• Handle confidential and transaction-sensitive information in accordance with applicable data-protection and information-security requirements.

CANDIDATE PROFILE

• Typically one or more years of relevant experience in loan administration, transaction administration, banking operations, corporate trust, agency services or a related professional-services role.
• Experience gained within a bank, loan agency provider, corporate trust business, debt fund, asset manager, law firm or other financial-services environment would be advantageous.
• An understanding of bilateral or syndicated loan transactions and the associated documentation would be beneficial.
• Strong organisational skills and the ability to maintain accurate and complete transaction records.
• Confidence working with dates, figures, contractual provisions and detailed operational information.
• Ability to manage several mandates, processes and competing deadlines in parallel.
• Clear, confident and professional communication with clients and transaction parties.
• Strong attention to detail and a structured, dependable and proactive working style.
• High degree of discretion when handling confidential and transaction-sensitive information.
• Experience with LoanIQ or comparable loan agency and loan administration systems would be advantageous.
• A degree or relevant professional qualification in business, finance, law or a related discipline is desirable; equivalent practical experience will also be considered.

LANGUAGE SKILLS

• Professional fluency in English, both written and spoken, is required.
• Additional European language skills would be advantageous.

WHAT WE OFFER

• Direct involvement in institutional financing and loan agency transactions.
• Responsibility within a specialist, execution-focused organisation.
• Close exposure to borrowers, lenders, legal advisers and live transaction processes.
• The opportunity to deepen your loan agency and transaction-administration expertise.
• Professional training and support for relevant professional memberships.
• Scope to take on broader responsibility as your experience and contribution develop.
• Hybrid working and the possibility of part-time or full-time arrangements.

ADDITIONAL INFORMATION

Employment will be with Fidostra UK Limited. The position is based in London and follows a hybrid working model.

Part-time and full-time arrangements may be considered. The precise scope, working hours and responsibilities will be agreed based on the candidate’s experience and the requirements of the role.

APPLICATION

Please submit your CV together with a concise cover note, your availability and your preferred working hours to careers@fidostra.com.

Applications should be submitted in English.

Please use the following email subject:

Application – Client Administrator – Loan Agency – London

Applications are reviewed directly by Fidostra and treated in strict confidence.

EQUAL OPPORTUNITIES

Fidostra is committed to providing equal opportunities in recruitment and employment. Applicants are considered on the basis of their qualifications, experience and suitability for the role, without discrimination on any ground protected by applicable law.

If you require a reasonable adjustment during the application process, please contact careers@fidostra.com.

Please see our Applicant Privacy Notice for information about how Fidostra processes candidate data.